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Customer Service Representative (Floater for Demopolis, Eutaw, and Uniontown, AL)
Description
Customer Service Representative - Floater
Locations: Demopolis, AL - Eutaw, AL - Uniontown, AL
Job Summary:
This position will act as the initial contact with the customer, whether in the local business office or through telephone or online inquiries. The successful candidate must be able to handle cashier responsibilities, bill inquiries, applications for service, non-pay reconnects, payment arrangements, billing adjustments, and promote products and services. The successful candidate should be knowledgeable of collection procedures. They must have the ability to engage with the public in a tactful and courteous manner. Applicant should be customer service oriented and must have a positive attitude, good communication skills, and possess strong initiative. The successful candidate must be available to work in the business office as well as in the customer service call center.
_ _ The successful candidate will be required to float between the Demopolis, Eutaw, and Uniontown Business Offices as needed.
Responsibilities:
Experience:
Knowledge, Skills & Abilities:
Required Test:
Alabama Power provides the valuable combination of competitive prices, reliable electricity supply and unparalleled service to 1.4 million homes, businesses and industries in the southern two-thirds of Alabama.
Southern Company (NYSE: SO) is America's premier energy company, with 46,000 megawatts of generating capacity and 1,500 billion cubic feet of combined natural gas consumption and throughput volume serving 9 million customers through its subsidiaries . The company provides clean, safe, reliable and affordable energy through electric operating companies in four states, natural gas distribution companies in seven states, a competitive generation company serving wholesale customers across America and a nationally recognized provider of customized energy solutions, as well as fiber optics and wireless communications . Southern Company brands are known for excellent customer service, high reliability and affordable prices that are below the national average. Through an industry-leading commitment to innovation, Southern Company and its subsidiaries are inventing America's energy future by developing the full portfolio of energy resources, including carbon-free nuclear, 21st century coal, natural gas, renewables and energy efficiency, and creating new products and services for the benefit of customers. Southern Company has been named by the U.S. Department of Defense and G.I. Jobs magazine as a top military employer, recognized among the Top 50 Companies for Diversity by DiversityInc, listed by Black Enterprise magazine as one of the 40 Best Companies for Diversity and designated a Top Employer for Hispanics by Hispanic Network. The company has earned a National Award of Nuclear Science and History from the National Atomic Museum Foundation for its leadership and commitment to nuclear development and is continually ranked among the top energy companies in Fortune's annual World's Most Admired Electric and Gas Utility rankings. Visit our website at www.southerncompany.com.
Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
Job Field: Customer Service
Job Type: Standard
Primary Location: Alabama-West Alabama-Demopolis
Operating Company: Alabama Power Company
Other Locations: Alabama-West Alabama-Eutaw, Alabama-West Alabama-Uniontown
Job Type: Standard
Travel (Up to...): No
Union Covered: No
Work Location(s):
Demopolis Local Office - 205 North Main Street (205DEMOPOLIS)
205 North Main Street
Demopolis, 36732
Eutaw Local Office - 301 Prairie Avenue (301EUTAW)
301 Prairie Avenue
Eutaw, 35462
Uniontown Local Office - 301 Water Street (301UNIONTOWN)
301 Water Street
Uniontown, 36786
Req ID: APC2008289
Full Time
Utilities
$32k-40k (estimate)
10/10/2023
05/06/2024
southerncompany.com
SALISBURY, NC
15,000 - 50,000
1912
RONNIE WALSTON
$10B - $50B
Utilities
Southern Company is one of the largest energy providers in the United States. Based in Atlanta, Southern Company owns electric utilities in four states, natural gas distribution utilities in seven states, a competitive generation company serving wholesale customers across America and a nationally recognized provider of customized energy solutions, as well as fiber optics and wireless communications. The men and women who work at Southern Company understand that we dont simply provide a product or service. Clean, safe, reliable and affordable energy is essential to our way of life. More than 10 ...
0 years ago, our company played a major role in the growth and prosperity of the South and we continue to play a role today through our support of economic development and our philanthropic efforts. We believe the communities we serve should be better off because were there. Our principal business is to make, move and sell energy. Those are the whats of our business. But its the hows that make us different. The actions of our employees are what truly define us and have earned us a high level of trust among our customers, shareholders and regulators.
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The job skills required for Customer Service Representative (Floater for Demopolis, Eutaw, and Uniontown, AL) include Customer Service, Problem Solving, CSR, Products and Services, Communication Skills, Billing, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative (Floater for Demopolis, Eutaw, and Uniontown, AL). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative (Floater for Demopolis, Eutaw, and Uniontown, AL). Select any job title you are interested in and start to search job requirements.
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